Business Operations Executive

【Job Profile】

The Business Operations Specialist is responsible for ensuring  the efficient and effective execution of daily business operations which  includes logistics, data management, and customer communication and support. This  role requires the ability to manage and maintain accurate data across various  company systems, while also coordinating with sales team to ensure  streamlined service workflows. The Business Operations Specialist plays a  critical role in optimizing operational efficiency and fostering seamless  communication across teams, contributing to the overall success of the  business.

【Job Responsibilities】

• Sample Registrationand Logistics Coordination  
• Test Report Managementand Administration
• Data Entry andMaintenance in Excel and various company systems  
• Preparation andPackaging of Specimen Collection Kits
• Invoice and ClaimsProcessing
• Import Documentationand Clearance Management
• Customer Inquiries andSupport, and collaborate with Sales team
• Inventory monitoring and procurement

【Job Qualification】

• Education: Bachelor degree in business  administration, operations management, customer service, supply chain or  related field is preferred.
• Experience: At least 1 year of experience in  an operation, administrative, or support role in a business environment. Experience  in process / SOP management is a plus.
• Technical Skills: Proficiency  in Microsoft Office Suite (especially Excel, Outlook, Teams). Experience with  business software (ERP) or data entry tools is preferable.
• Communication skills: Strong verbal and written communication skills, with the ability  to interact professionally with customers and collaborate effectively with  internal teams.
• Language: Proficiency in English,  Cantonese and Mandarin.
• Organizational Skills: Excellent attention to detail and accuracy, strong  organizational skills, and the ability to manage multiple tasks in a  fast-paced environment

Contact Information

Cheryl Seow

Mobile:+65 9633 1640

Email:cherylseow@actgenomics.com

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