Business Operations Executive
Thailand
Job description
【Job Profile】
The Business Operations Specialist is responsible for ensuring the efficient and effective execution of daily business operations which includes logistics, data management, and customer communication and support. This role requires the ability to manage and maintain accurate data across various company systems, while also coordinating with sales team to ensure streamlined service workflows. The Business Operations Specialist plays a critical role in optimizing operational efficiency and fostering seamless communication across teams, contributing to the overall success of the business.
【Job Responsibilities】
- Sample Registration and Logistics Coordination
- Test Report Management and Administration
- Data Entry and Maintenance in Excel and various company systems
- Preparation and Packaging of Specimen Collection Kits
- Invoice and Claims Processing
- Import Documentation and Clearance Management
- Customer Inquiries and Support, and collaborate with Sales team
- Inventory monitoring and procurement
【Job Qualification】
- Education: Bachelor degree in business administration, operations management, customer service, supply chain or related field is preferred.
- Experience: Experience in an operation, administrative, or support role in a business environment. Experience in process / SOP management is a plus.
- Technical Skills: Proficiency in Microsoft Office Suite (especially Excel, Outlook, Teams). Experience with business software (ERP) or data entry tools is preferable.
- Communication skills: Strong verbal and written communication skills, with the ability to interact professionally with customers and collaborate effectively with internal teams.
- Language: Proficiency in basic English communication is mandatory.
- Organizational Skills: Excellent attention to detail and accuracy, strong organizational skills, and the ability to manage multiple tasks in a fast-paced environment
【Work Condition】
Working hours are from 9:00 AM to 6:00 PM, five days a week, with an additional two days every month on an alternating Saturday schedule.
