Privacy Statement

ACT Genomics Co., LTD. (referred to as 'ACT Genomics,' 'our company,' or 'we') places great importance on your privacy. This privacy policy explains our policies and principles regarding the collection, processing, and use of your personal information when ACT Genomics interacts with you in any way, including but not limited to when you access or use our website ( or any redirected new URL) ('this website'). By beginning to access or use this website, you are indicating your agreement to this privacy policy and the policies and principles described in the terms of use. ACT Genomics respects and safeguards your privacy rights. To help you understand how our company collects, processes, and uses your personal information, please carefully read our privacy policy as provided below.

Scope of Privacy Policy

The content of the privacy policy includes how this website handles personal identification information collected when you use the website's services. The privacy policy does not apply to related linked websites outside this website or to personnel who are not commissioned or involved in the management of this website.

Collection, Processing, and Use of Personal Information

When you visit this website or use the functional services provided by this website, we will collect necessary personal information depending on the nature of the service and process and use your personal information within the scope of the specific purpose. Without your written consent, this website will not use personal information for other purposes.

When you use interactive functions such as service mailboxes or questionnaires on this website, we will retain the information you provide, including your name, email address, contact information, and usage time.

During general browsing, the server will automatically record relevant actions, including the IP address of the device you use to connect, usage time, browser used, browsing and click data records, etc., as a reference basis for us to enhance website services. This record is for internal use only and will not be disclosed externally.

To provide accurate services, we will statistically analyze the content of questionnaires collected and present statistical data or explanatory text based on the analysis results. Apart from internal research purposes, we may disclose statistical data and explanatory text as needed, but it will not involve specific individual data.

You can request us at any time to correct or delete your personal information that was collected by this website incorrectly or incompletely.

The act of simply browsing this website and downloading files will not lead to the collection of any information related to personal identity by the company.

Use, Processing, Supplement, and Correction of Personal Information

In accordance with the Personal Information Protection Act, you have the following individual rights regarding your personal information that you can exercise with this company:

You have the right to inquire with the company, request to review, or request copies, and the company may charge necessary costs in accordance with the law.

You have the right to request supplementation or correction.

You have the right to request the cessation of collection, processing, or use, and request deletion, but in accordance with the law, the company may not comply with your request to delete, cease processing, or use your personal information when it is necessary for business purposes or required by other legal obligations.

Method of exercising rights: To exercise the above rights in writing, please inquire with the company's customer service at (02) 2795-3660, or refer to the company's website for information (if you need to inquire about your personal information, you may also use the company's service phone and internet methods).

Data Protection

Our website servers are equipped with information security equipment such as firewalls and antivirus systems, as well as necessary security protection measures. Strict protection measures are implemented to protect the website and your personal information. Only authorized personnel can access your personal information, and relevant processing personnel have signed confidentiality agreements. Violators of the confidentiality obligation will be subject to legal penalties.

We strictly maintain the confidentiality of personal information and related information. We not only comply with Taiwanese regulations but also hold ISO 27001 Information Security Management System (ISMS) certification for the supervision and management of internal documents and data.

Relevant External Links of the Website

The web pages of this website provide links to other websites. You can also enter other websites by clicking on the links provided by this website. However, the privacy protection policy of this website does not apply to linked websites. You must refer to the privacy protection policy of the linked website.

Policy on Sharing Personal Information with Third Parties

We will never provide, exchange, rent, or sell any of your personal information to other individuals, groups, private companies, or government agencies except as required by law or contractual obligations

The preceding paragraph includes but is not limited to the following circumstances:

  1. With your written consent.
  2. As required by law.
  3. To prevent danger to your life, body, freedom, or property.
  4. When judicial units conduct legal investigations.

Cooperation with government agencies or academic research institutions is necessary for statistics or academic research based on public interest, and the data is processed or collected in a way that cannot identify specific individuals.

When your behavior on the website violates the terms of service or may harm or hinder the rights and interests of the website and other users or cause harm to anyone, disclosure of your personal information by the website management unit is necessary for identification, contact, or legal action.

It is in your interest

When this website entrusts vendors to assist in collecting, processing, or using your personal information, it will fulfill the responsibility of supervision and management of the outsourcing vendors or individuals.

Use of Cookies

For internal management needs and to provide the best personalized service, this website may write cookies in your browser and record user's IP address, internet access time, and pages browsed within the website. This data is provided for the internal website management unit to conduct total volume analysis of website traffic and online behavior to improve the service quality of the website. It is only analyzed in the aggregate for all users and does not analyze individual users.

If you do not wish to accept the writing of cookies, you can set the privacy level to high in the function items of your browser to reject the writing of cookies. However, this may cause some functions of the website to not operate normally.

Amendment of Privacy Policy

This website's privacy policy will be modified and adjusted in a timely manner in accordance with legal amendments, the development of relevant technologies, and the adjustment of internal management systems. The amended terms will be published on the website.

By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.